Ottawa Airport Informational Guide to Macdonald-Cartier International Airport - Non Official

Ottawa Airport Services


Find information about the restaurants, fast food options and food stores located in Ottawa Airport terminal. 

See Restaurants and Food at YOW


Check all retails outlets available at Ottawa Macdonald-Cartier International Airport. 

See Shops and Stores at YOW


There is a Chapel in level 1. Open from 06:00 am to 09:00 pm. 

Lost & found

The Lost & found Office at Ottawa Airport can be found at Pre-security level 1, in the Arrivals hall. 

Contact: +1 613-248-2054.

Service hours: 24/7. 

Currency exchange

ICE, International Currency exchange, counts with booths on the following locations:

- Pre-security, level 1
- Post-security, U.S. level 2
- Post-security, Canada/International Gate 15

Breastfeeding room

For mums, there are several breastfeeding rooms along the terminal:

- Pre-security, level 1
- Post-security, U.S. level 2
- Post-security, Canada/International level 2, Gates 14 and 18

Ottawa Airport App 

The airport has a free mobile app to see Airport information. Passengers can check maps, transportation, services, flights...

VIP Assistance Service

The Airport offers a VIP Concierge Service to its clients, both arriving and departing. More information: +1-888-985-SAVM


There is free Wi-Fi available at Ottawa. 

smoking area 

Passengers can not smoke in Ottawa Airport. 

luggage storage

There are lockers available at Ottawa Airport. 

Other Services

- Restaurants and cafeterias
- Shops and duty free
- Free Wi-Fi access
- Baggage storage
- Adult Change Room
- Coat Check 
- Lost and Found 
- Safe Bag 
- Shoe Shine Service


Air Canada Maple Leaf Lounge: Service hours from 2h before first departure to the last departure. Services: Beverage, newspaper, snacks, TV, food. Location: Post-security, Canada/International Gate 18.

Aspire Salon Lounge: Open from 12:00pm to 8:00pm. Services: premium food, Wi-Fi, TV, snacks, among others.