Ottawa Airport Informational Guide to Macdonald-Cartier International Airport - Non Official

Ottawa Airport Services


There is a Chapel in level 1. Open from 06:00 am to 09:00 pm. 

Lost & found

The Lost & found Office at Ottawa Airport can be found at Pre-security level 1, in the Arrivals hall. 

Contact: +1 613-248-2054.

Service hours: 24/7. 

Currency exchange

ICE, International Currency exchange, counts with booths on the following locations:

- Pre-security, level 1
- Post-security, U.S. level 2
- Post-security, Canada/International Gate 15

Breastfeeding room

For mums, there are several breastfeeding rooms along the terminal:

- Pre-security, level 1
- Post-security, U.S. level 2
- Post-security, Canada/International level 2, Gates 14 and 18

Ottawa Airport App 

The airport has a free mobile app to see Airport information. Passengers can check maps, transportation, services, flights...

VIP Assistance Service

The Airport offers a VIP Concierge Service to its clients, both arriving and departing. More information: +1-888-985-SAVM


There is free Wi-Fi available at Ottawa. 

smoking area 

Passengers can not smoke in Ottawa Airport. 

luggage storage

There are lockers available at Ottawa Airport. 

Other Services

- Restaurants and cafeterias
- Shops and duty free
- Free Wi-Fi access
- Baggage storage
- Adult Change Room
- Coat Check 
- Lost and Found 
- Safe Bag 
- Shoe Shine Service


Air Canada Maple Leaf Lounge: Service hours from 2h before first departure to the last departure. Services: Beverage, newspaper, snacks, TV, food. Location: Post-security, Canada/International Gate 18.

Aspire Salon Lounge: Open from 12:00pm to 8:00pm. Services: premium food, Wi-Fi, TV, snacks, among others.