Ottawa Airport Services

In this page you’ll find the Services options at Ottawa International Airport.

Ottawa Macdonald-Cartier international Airport (YOW) is an international airport serving Ottawa, Ontario state, in Canada. Concretely, the airport is located about 10 km from Ottawa city centre. YOW Airport has one large passenger Terminal, where you can find the following Services and Facilities:

- Restaurants and cafeterias pre-security and past-security areas

- Shops and dutty free

- WiFi access

- Baggage storage (located in the arrivals hall, level 1 pre-security, 613-523-8880

- Breastfeeding room (located past-security, level 2)

- Breastfeeding room (loocated pre-security,level 1, across the Chapel)

- Cash Machine (past-security, level 2)

- Cash Machine (pre-security, level 1)

- Cash Machine (pre-security level 3)

- Chapel (pre-security, level 1, open from 6:00h to 21:00h)

- Coat Check (pre-security level 1, 613-523-8880)

- ICE – International Currency Exchange (past-security Gate 15, open Monday to Friday from 5:00h to 21:00h and weekends from 7:00h to 19:00h, 613-248-9100)

- ICE – International Currency Exchange (pre-security, level 1, open from 9:00h to 00:00h, 613-249-8567)

- ICE – International Currency (past-security, US flights, level 2, open Monday to Friday from 5:00h to 19:00h and weekends from 5:00h to 17:00h, 613-249-8571)

- Lost and Found (pre-security, level 1, 613-248-2054)

- Maple Leaf Lounge (past-security, Gate 18, open one hour before the first flight of the day and closed 30 minutes before the last flight; open to Air Canada customers and Star Alliance Gold acardholders)

- Porter Lounge (past-security, Gate 18, open daily from 5:00h to 19:00h)

- Royal Bank (automatic teller, pre-security, level 1)

- Safe Bag (pre-security, level 3, open daily from 5:00h to 19:00h)

- Savim VIP Assistance Service: open daily 24 hours, 1-888-985-SAVM

- Shoe Shine (past-security, Gate 15, open daily from 6:00h to 20:00h)

- Boardrooms (6 business rooms located in the public area of the terminal pre-security):

o Uplands: pre-security, level 2, room #2436
o Seating capacity: 10
o Equipment: conference sound station, TV/Blu-ray/DVD, Internet and telephone
o Rental fees: 100$/half day, 175$/full day
o Projector rental fees: 50$/ half day and 100$/full day
o Lindbergh room
o Located pre-security, level 2, room #2434
o Seating capacity: 20 people
o Equipment: conference sound station, TV/Blu-ray/DVD, Internet and telephone
o Rental fees: 100$/half day, 175$/full day
o Laurentian room
o Located pre-security, level 2, room #2438
o Seating capacity: 10 people
o Equipment: conference sound station, TV/Blu-ray/DVD, Internet and telephone
o Rental fees: 100$/half day, 175$/full day
o Projector rental fees: 50$/ half day and 100$/full day
o Paul Benoit Lounge
o Located pre-security, level 2, room #2552
o Features: separate business area with private washroom and non alcoholic drinks, catering available upon request
o Equipment: television, Internet, flight information display system, conference sound station and telephone


Other services

Advertising in the Terminal: Astral Out-of-Home, 416-924-6664, ​outofhome@astral.com

Outdoor and Parkade
Pattison Outdoor Advertising
800-363-1675

Land Development and Leasing Opportunities (commercial real estate development or retail opportunities at YOW Airport:
Coleman Swartz (Director of Commercial Development): 6132482000 ext. 1114
Interested in working for one of our existing retail outlets? See a list of job openings.

Incentives and Marketing Support are available for new flights to new destinations:

Robert Aasa
Manager, Air Service Development
613-248-2000 ext. 1177