Ottawa Airport Guide to Macdonald-Cartier International Airport

Ottawa Airport Services

YOW Airport has one large passenger Terminal, where you can find the following Services and Facilities:

Services

Chapel 

There is a Chapel in level 1. Open from 06:00 am to 09:00 pm. 

Lost & found

The Lost & found Office at Ottawa Airport can be found at Pre-security level 1, in the Arrivals hall. 

Contact: +1 613-248-2054.

Service hours: 24/7. 

Currency exchange

ICE, International Currency exchange, counts with booths on the following locations:

- Pre-security, level 1
- Post-security, U.S. level 2
- Post-security, Canada/International Gate 15

Breastfeeding room

For mums, there are several breastfeeding rooms along the terminal:

- Pre-security, level 1
- Post-security, U.S. level 2
- Post-security, Canada/International level 2, Gates 14 and 18

Ottawa Airport App 

The airport has a free mobile app to see Airport information. Passengers can check maps, transportation, services, flights...

VIP Assistance Service

The Airport offers a VIP Concierge Service to its clients, both arriving and departing. More information: +1-888-985-SAVM

Other Services

-Restaurants and cafeterias
-Shops and duty free
-Free Wi-Fi access
-Baggage storage
-Adult Change Room
-Coat Check 
-Lost and Found 
-Safe Bag 
-Shoe Shine Service

Lounges 

Air Canada Maple Leaf Lounge: Service hours from 2h before first departure to the last departure. Services: Beverage, newspaper, snacks, TV, food. 

Location: Post-security, Canada/International Gate 18.