Government Services


Border Watch
Reporting suspicious activities or smuggling attempts.

1-888-502-9060


Canadian Air Transport Security Authority (CATSA)
Responsible for air security including the pre-board passenger security screening at all Canadian Airports

1-888-294-2202


Canada Border Services Agency
Responsible for enhancing Canadian security and protecting Canadian borders by managing access of goods and people into Canada.

Customs: 1-800-461-9999
Immigration: 1-888-242-2100


Canadian Food Inspection Agency
Dedicated to safeguard food, animals and plants, which enhances the health and well-being of Canada's people, environment and economy by monitoring goods imported in Canada.

1-800-835-4486


Department of Foreign Affairs and International Trade
Responsible for maintaining the Canada Reception Centre (Hanger 11) for visiting foreign heads of state. A lounge, located on level 2 of the terminal, may also be used to greet or send off foreign dignitaries travelling on commercial flights.

Canada Reception Centre 613-998-3001
Canada Reception Centre Lounge 613-991-5261


Health Canada
Responsible for screening passengers who are feeling unwell when they arrive at the Ottawa International Airport.

1-866-225-0709


NAV Canada
Responsible for providing, maintaining and enhancing the air navigation service dedicated to the safe movement of air traffic and airside ground traffic at the Ottawa International Airport and across the country.

1-800-876-4693


NEXUS
NEXUS is designed to expedite the border clearance process for low risk, pre-approved travellers into Canada and the United States.

1-866-NEXUS-26


U.S. Customs and Border Protection
Responsible for protecting citizens of the United States by preventing terrorists and terrorist weapons from entering the United States. They are located at the U.S. pre-clearance area on level 3.

613-523-8120


U.S. Immigrations

613-523-8120


Weather Office (Environment Canada)
Provides the general public an at-a-glace look at a five-day forecast.

613-998-3439


Disclaimer: The information presented here is provided for convenience only and is subject to change at any time.