Airport Directory
General Information (9 a.m. - 9 p.m.)
Arrivals 613-248-2125
Departures 613-248-2141
Ground Transportation and Parking Desk (7 a.m. - midnight)
613-248-2161
Baggage Storage
613-523-8880
24 hours
Canada Border Services Agency
613-998-3326
Customs: 1-800-461-9999
Immigration: 1-888-242-2100
24 hours
CATSA
1-888-294-2202
8:00 a.m. to 5:00 p.m. / Mon-Fri
Chapel
613-248-2019
8:30 a.m. to 5:00 p.m. / Mon-Fri
Currency Exchange
613-249-8567 - Level 1
8:30 a.m. to midnight
613-249-8571 - Level 3
5:00 a.m. to 9:00 p.m.
Duty Free Shop
613-521-6570
Level 3
4:45 a.m. to 7:10 p.m.
Level 2
for international flights only
Hotel Shuttle Bus
613-260-2359
5:00 a.m. to 12:05 a.m.
Immigration - U.S.
613-523-8120
5:00 a.m. to 8:00 p.m.
Limousine Service (On Demand)
613-523-1560
24 hours
Lost and Found
613-248-2054
24 hours
Ottawa Police Service
613-236-1222
613-248-2111
24 hours
www.ottawapolice.ca
Page Passengers
613-248-2125
9:00 a.m. to 9:00 p.m.
Parking P1, BIZPARK
613-248-4304
24 hours
Parking P4
613-248-4340
24 hours
Parking Office
613-248-4304
24 hours
Pre-board security screening
613-733-8417
(ext. 2200)
4:40 a.m. – 9:30 p.m.
CATSA
Runway Condition Report
613-248-2122
Taxi Service
613-523-1234
24 hours
US Customs and Border Protection
613-523-8120
5:00 a.m. to 7:30 p.m.
Weather Office (Environment Canada)
613-998-3439
24 hours
Airport Authority Administration Offices
(8 a.m. to 4:30 p.m.)
General Inquiries
613-248-2000
Airport Planning
613-248-2172
Commercial Development
613-248-2148
Community Relations
613-248-2000 (ext. 1058)
Parking Administration Office
613-248-2000 (ext. 1135)
Marketing and Business Development
613-248-2088
Media Relations
613-248-2050
Meeting and Boardroom Services
613-248-2100
Noise Complaint Hotline
613-248-2023
Public Affairs
613-248-2099