Mission and Strategic Direction
Vision
'Building connections to the world’
Mission
Working with its partners, the Authority will be a leader in providing affordable, safe and secure world-class airport facilities and services to the community and all of the airport’s customers.
Strategic Objectives
- To manage the business in a financially, environmentally and socially responsible manner
- To be an industry leader in the planning, development and operation of world-class airport facilities
- To provide the diverse and dynamic customer base with a high level of customer service
- To further develop the commercial focus of the Authority
- To develop and maintain productive, talented employees who are excited by their work, committed to the Authority’s values and the achievement of its mission and business objectives
- To foster partnerships that contribute to the viability of the airport and the socio-economic growth of the community
- To continue to work proactively with all levels of government, the cities of Ottawa and Gatineau, the Community and major stakeholders
- To operate the airport facilities in a safe manner
- To manage the airport campus in a secure manner
- To foster environmental stewardship in all facets of its business and throughout the campus
Organizational Values
- To meet and exceed the expectations of our stakeholders.
- To conduct our affairs responsibly with integrity and transparency.

